Talks

Harnessing creative user research methods

UX Wales, 2025

Spoke about how I combined a set of creative user research methods to inform innovative customer proposition design around emerging electric vehicle technology

From Insights to Impact: Applying Lessons from Project Inflexion

V2X Business, Policy and Technology Forum UK, 2025

Spoke about how we are using insights gathered from creative user research methods to shape emerging electric vehicle technology

Sharpening our research craft

UX Scotland, 2019

Spoke about an approach to sharpening our research craft as a way of becoming better users researchers with my colleague Jess Dilworth.

Participants have needs

User Research London, 2018

Spoke about the findings from the participant experience discovery with colleague Nic Price.

Designing the user research participant experience

UX Bristol, 2017

Delivered a workshop on the outputs of a discovery into the participant experience discovery with colleague Nic Price.

We need to talk about how we talk

UX Wales, 2017

Presented thoughts on how we can improve the insights we gain from user research sessions by giving time for user researchers to critique and talk about the methods they’ve used.